UPDATE: May 13, 2020
The City of Berkeley, the California Department of Public Health the California Dental Association and the American Dental Association recently released updated guidelines on dental care during the pandemic, which enable us to continue to treat emergent dental conditions. Our office will be honoring the shelter in place recommendation through the end of May for routine dental care visits.
After the shelter in place orders are lifted, we will be prioritizing care, per CDC guidelines, for those “conditions that are likely to lead to dental emergencies if treatment is not provided in a timely manner.” Our office will begin to contact those patients that had appointments rescheduled due to COVID-19.
We thank you in advance for your patience and understanding as we begin to evaluate care on a case-by-case basis so that we may provide exceptional patient care just as efficiently, and safely as possible. Our schedules will be staggered to allow for adequate distancing between patients coming and going, and for increased sanitation measures. We have always taken infection control very seriously, but you may notice some updated protocols the next time you’re in our office.
Our top priority is maintaining a professional overall health-centered environment for our patients, our team and our community.
In the meantime, take good care, floss often, and we look forward to seeing you just as soon as we are able!
UPDATE: March 20, 2020
The following guideline from the California Dental Association was released today:
The California Dental Association strongly recommends that dentists practicing in California suspend all in-person dental care with the exception of emergency treatment, until further notice.California Dental Association
In order to keep our community safe, we will be suspending all scheduled treatment at this time. If you have questions, the best way to reach us is at firstname.lastname@example.org
March 13, 2020
To our patients, friends and colleagues –
I am writing to update you on temporary changes at our office due to the growing concerns with COVID-19.
We hold ourselves to the highest standards for care, which has always included management of clean work and waiting spaces, including sterilization and disinfection of the instruments and treatment rooms we use. All dental professionals also receive ongoing training in infection control. We have taken extra steps in infection control since the outbreak of the novel coronavirus to assure we provide a safe environment for our patients and staff.
To reduce the risk of spreading the novel coronavirus, we are scaling back to provide urgent emergency treatment only. We’re asking all non-urgent visits to reschedule until after April 1, 2020. You will be contacted by someone on our team to make changes to existing appointments. We anticipate more data and recommendations available specific to dental offices by then, however, we do recognize this a rapidly changing situation. We will keep you updated if additional appointments need to be postponed.
This is not a decision I take lightly, but one that I hope will keep our community healthier, stronger and better equipped to address this public health emergency as it unfolds over the coming days and weeks.This is an opportunity where we can be proactive about our health and the health of our communities.
Please do not hesitate to contact us at email@example.com with questions in the interim.
As always, thank you for entrusting us to partner with you to care for your oral health.
Lauren Yasuda Rainey, DDS and team
More information available from the CDC and the City of Berkeley